Our Privacy Policy
We outline how your personal details, address, and water system diagnostic logs are securely managed and protected when you book our independent RO technicians.
This policy describes our commitment to data transparency. It applies to all service requests, phone bookings, and inquiry forms submitted to RO Service Provider.
Information we collect
We collect only the essential contact information required to schedule, perform, and document your on-site water purifier repairs, filter replacements, or preventative AMC visits within Gurugram.
Service execution
Data security
Your physical address and phone number are shared solely with the specific technician dispatched to service your RO unit. We enforce a strict zero-sharing policy with third-party advertising networks.
Our database systems utilize modern encryption standards to protect your residential or commercial records. Access is strictly limited to support staff managing your scheduled service appointments.
Water quality logs
During on-site diagnostics, we log groundwater TDS levels and membrane integrity metrics. This technical data helps us recommend accurate filter replacements and maintain your system's performance history.
Have privacy questions?
Our administrative team at Hong Kong Bazaar, Sector 57 is available to address any questions regarding your data or service history.